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 Car
Tyre Insurance
  Summary
   
    View printable versionProvided the terms and conditions of this insurance are fully complied with Your Insurance will provide cover in the event of:
   

 

  • Accidental Damage
    Covers the cost of replacement or repair to Your accidentally damaged Tyre, up to the limit stated on Your Insurance Schedule
  • Malicious Damage
    Covers the cost of replacement or repair to Your maliciously damaged Tyre up to the limit stated on Your Insurance Schedule. To claim under this section of Your Insurance, You must report the incident to the police, and quote Your crime reference number on Your claim form.

 

  • Punctures
    Covers the cost of repairing Your punctured Tyre up to £50.
  • Roadside Assistance
    If You need to call out help to assist You in dealing with an incident described above, We will pay up to £30 towards the cost, within the limit stated on Your Schedule.

Car Image - Tyre Insurance
 
     
    Keyfacts LogoAA Warranty
Tyre Insurance
   


effected by AA Warranty.

The protection offered to You is an Insurance policy. Like all Insurance policies it has terms and conditions. It is important that You read and understand these conditions to make sure that it is the right product to suit Your needs. If You have any questions on the content of this summary document, please contact AA Warranty customer services on 08454 747407, or clarify them with Your sales executive. We will be happy to help.

This Insurance is underwritten by AmTrust International Underwriters Limited (The Insurer), whose address is 123 Lower Baggot Street, Dublin 2, Ireland, and effected through AA Warranty (the administrator for the Insurer). AmTrust are authorised and regulated by the Irish Financial Services Regulatory Authority, and licensed by the UK Financial Services Authority, registration number 203014.

AA Warranty is a trading style of AA Mechanical Insurance Services Limited.

For details of authorised firms visit the FSA website on www.fsa.gov.uk/register
    Your Insurance cover
   


The Insurance
Subject to the correct premium having been paid, the Insurer will provide cover as detailed in this document. This insurance can only cover Tyres fitted to cars, motorcycles and light 4 wheel vans (under 3500 GVW).

What is covered by Your Insurance
The purpose of this Insurance is to contribute to the cost of repairs or replacement to any of the Tyres fitted to Your Vehicle at the Commencement of Insurance, which have sustained damage, either accidental or malicious.

Cover is for replacement or repair including the cost of replacement valve or wheel balancing up to the limit stated in Your Insurance Schedule, provided that the Tyre tread depth complies with current UK road traffic regulations at the time of the claim.

Important notes
a).  
The Tyre must have an 'E' mark showing that it complies with the load speed requirements of current ECE regulations.
b).  

You are responsible for the first £10 of any claim made under the accidental or malicious damage benefit sections of Your Insurance.

c).  
 You cannot make a claim in the first 30 days of Your Insurance.
d).  
 If You need to claim under the 'Malicious Damage' section of Your Insurance, the incident must be reported by You to the police, and You must obtain a crime reference number. We will require this number to validate Your claim.
e).  
 If You wish to claim roadside assistance You will need a separate, original invoice from the recovery agent.
f).  
 This insurance is not transferrable to another Vehicle or owner.
g).  

This insurance does not cover vehicles used for hire or reward.
h).  
 If You have elected to pay Your premium on a credit funding agreement You must be over 18 years of age at the time of Your Application. Failure to pay any premium installment will result in the immediate suspension of cover and may result in cancellation. In the event of a claim, We may offset any outstanding premium against Your claim settlement.
   
   

What is not covered - important exclusions
   
Your Insurance will not cover
   
  1. Damage caused by using the Tyre at the incorrect pressure.
  2. Loss or damage caused by Road Traffic Accident, Fire or Theft.
  3. Faulty manufacture or design.
  4. Damage caused by incorrect wheel alignment, balance, defective steering or defective suspension.
  5. Tyres that do not carry an 'E' mark.
  6. Tyres that are below the Legal Limit when the incident occurs.
  7. The first £10 (per tyre) of any claim.
  8. Any repairs not authorised by Us prior to the repair work being carried out.
  9. Damage caused by improper use of the Insured Vehicle.
  10. Any costs not agreed and authorised by Us.
  11. Consequential damage of any kind.
   

Cancellation
   
  1. You may cancel this Insurance within 14 days of the Issue Date. If We have made a claim payment to You or on Your behalf during this time, You will have to return the money to Us. After this time You may cancel Your Insurance at any time but no refund of premium is available.
  2. We may cancel Your Insurance by writing to You and giving You 14 days notice. We will write to Your last known address. If We cancel Your Insurance We will refund to You the unused part of Your premium, calculated pro-rata. An administration charge may be applied.
    Caring for customers
   


If You have a problem
Our aim is to provide the highest level of service to You at all times in dealing with all aspects of Your Insurance. If You feel We have not achieved Our aim, please inform Us. Your feedback enables Us to monitor and improve the service We provide.

In the first instance, please contact Our Claims Manager, or Customer Services Manager either by telephone on 08454 747407, or by e-mail to customerservices@AAwarranty.co.uk. Alternatively write to them at AA Warranty, 1 Waterside Court, Bold Street, Sheffield S9 2LR.

Please ensure You quote Your Insurance number in all correspondence and enclose any evidence or documentation You wish Us to consider in reviewing Your complaint.

We will do Our best to resolve Your complaint quickly and with the least inconvenience to You, ideally within 5 working days. We will keep You informed of the progress of Your complaint if We require time to investigate.

On receiving Our answer You may, if You are not satisfied, appeal in writing to The Underwriting Director, Motorway Direct, 1 Waterside Court, Bold Street, Sheffield S9 2LR. Please make sure any new evidence or information is enclosed.

We expect complaints to be quickly and satisfactorily resolved at this level, however You can take the matter further by writing to The Claims Manager, AmTrust International Underwriters Limited. 123 Lower Baggot Street, Dublin 2, Ireland, who will arrange an investigation into the matter on behalf of the Executive Directors.

If You have still not received a satisfactory response, or Your complaint has not been resolved within eight weeks of Our receiving it, You may refer Your case to the Financial Ombudsman Service, set up by the Financial Services Authority to review unresolved Complaints. They can be reached at: The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR. Telephone 0207 964 1000, e-mail: enquiries@financial-ombudsman.org.uk
     
Important notice:
Please note that an Insurance Summary does not contain the full terms and conditions of the Insurance product. Full terms and conditions can be found in the Insurance document.
 
 
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