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Commercial Vehicle : Products : Driveline Cover
 

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Commercial Vehicle
Mechanical Breakdown Insurance
Driveline Cover
    (summary)
   

View printable versionThis Insurance offers 'Parts and Labour' cover for specifically listed Components under the following categories. This is a summary of the cover offered. Specific Components are detailed in the Insurance document.
   


  • Engine
    Rocker covers, rocker gear, push rods, cylinder heads, cylinder head gaskets, valves excluding burnt out or pitted valves, guides and springs, cylinder block, liner and liner seals, pistons and rings, connecting rods and bearings, crankshaft and bearings, camshaft and followers, oil pump, drive shafts, timing chains, timing belts, tensioners and sprockets, timing gear and timing cover, flywheel and starter ring, sump, oil filter housing and turbochargers.

  • Cooling System
    Water pump, thermostat, thermostat housing and cooling fan excluding radiator and all other Components associated with the cooling system.

  • Gearbox (manual or automatic)
    All casings and internal parts including transfer boxes, overdrive units, torque converters and power take off unit (if supplied as original equipment) excluding external seals, external linkages and controls.
 


  • Driving Axles
    Casings, crown wheel and pinions, differential units, differential locks, axle half shafts, rear hubs, hub reduction gears, bearings and oil seals, rear air bellows and control valve.

  • Prop Shaft
    Propeller shafts, universal joints and centre bearings.

  • General
    Driveline Cover does not cover Components or parts not specifically listed as covered, and materials such as, but not limited to, oils, fluids, belts and filter elements are not covered, similarly the rectification of external oil and fuel leaks are not covered.

Commercial Vehicle

 
 
     
    AA Warranty
Mechanical Breakdown Insurance
   


effected by AA Warranty.

The protection offered to You is an Insurance policy. Like all Insurance policies it has terms and conditions. It is important that You read and understand these conditions to make sure that it is the right product to suit Your needs. If You have any questions on the content of this summary document, please contact AA Warranty customer services on 08454 747407, or clarify them with Your sales executive. We will be happy to help.

This Insurance is underwritten by AmTrust International Underwriters Limited (the Insurer), whose address is 123 Lower Baggot Street, Dublin 2, Ireland, and effected through AA Warranty (the administrator for the Insurer). AmTrust are authorised and regulated by the Irish Financial Services Regulatory Authority, and licensed by the UK Financial Services Authority, registration number 203014.

AA Warranty is a trading style of the Motorway Direct plc group of companies, who are authorised and regulated by the Financial Services Authority (FSA), authorisation number 311741. Our address is 1 Waterside Court, Bold Street, Sheffield S9 2LR. We are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme if We cannot meet Our obligations to You.

For details of authorised firms visit the FSA website on www.fsa.gov.uk/register
    Your Insurance cover
   


The Insurance

Subject to the correct premium having been paid, the Insurer will provide cover as detailed in this document.

What is covered by Your Insurance

The purpose of this Insurance is to contribute to the cost of repairs to Your Vehicle, required due to the unforeseen mechanical Breakdown of the specified Components. Please remember that any parts not covered will not be paid for by this Insurance. The Period of Cover and maximum Claim Limits will be as stated on the Insurance Schedule. The Component cover is detailed in the 'What is covered' section of this document. No claim payment can be released until the Insurance Application and full premium have been received by Us.

Important notes

a).  
This Insurance does not cover the failure of Components due to lack of routine or regular maintenance. Please ensure You read and understand the requirements on page 10, 'Caring For Your Vehicle' in Your Insurance document.
b).  
Authorisation for repairs - If You suspect that You have a fault which is covered by this Insurance, first contact Us, at which time You will be advised of the claims procedure. No repairs may be started until We have issued a claims authority number to You.
c).  
This Insurance does not cover servicing, maintenance, Components other than those specified or Components failing due to Wear and Tear (please read Your Insurance conditions carefully).
d).  
This Insurance is a contract of indemnity, which means that if an authorised repair results in the condition of Your Vehicle being better than immediately prior to the Breakdown, You may be required to pay a contribution to the costs.
e).  
This Insurance cannot be transferred to another vehicle.
f).  
 This policy does not entitle You to Breakdown Assistance/Rescue services unless You have purchased and received a separate 'AA Assistance policy'.
g).  
 Any customer excess applicable to this insurance will be as detailed on your Application Form/Schedule and will apply to each and every authorised claim.
h).  
 An excess of £50 is payable by You in the event of any claim under the terms of this Insurance.
i).  
 Age and mileage conditions apply, please see Your dealer for details.
   
    Features and benefits
   
  1. Cover is available for up to 3 years, from date of purchase or the expiry of the manufacturer's warranty.
  2. On a valid claim a contribution of up to £100 per day for 7 days can be made towards the cost of a replacement vehicle.
  3. On a valid claim a contribution of up to £300 can be made towards the cost of Vehicle recovery.
  4. Up to 60 consecutive days of Continental European use is included.
    What is not covered - important exclusions
   


Your Insurance will not cover

  1. Any collision,impact or accidental damage.
  2. Any claim arising out of a defect known to exist prior to the commencement of the Period of Insurance.
  3. Mechanical or electrical failure or damage caused or contributed to by:
    • ionising radiations or contamination by radioactivity from any irradiated nuclear waste or from the combustion of nuclear fuel;
    • the radioactive toxic, explosive or other hazardous properties of any explosive nuclear assembly or nuclear components thereof;
    • pressure waves caused by aircraft or other aerial devices travelling at sonic or supersonic speeds;
    • the fitting of replacement parts not approved by the manufacturer of the Insured Vehicle;
    • the fitting of any experimental or other equipment not approved by the manufacturer of the Insured Vehicle;
    • any part not specified in 'Components Covered' in Your Insurance document.
  4. Any fault caused or contributed to by abuse, neglect, or overloading of the Vehicle or over-revving of its engine.
  5. Any fault which results in the Insurers being unable to verify the actual mileage of the Insured Vehicle at the time of the claim.
  6. Working materials and supplies such as fuels, coolants, filters, and anti-freeze agents, hydraulic fluids, grease and lubricants.
  7. Any consequential loss of whatsoever nature.
  8. Mechanical or electrical failure caused by ingress of foreign matter.
  9. Replacement or modification of Components required due to manufacturer's recall.
  10. This insurance does not cover any loss, damage or liability which is insured or would be insured (but for the existence of this insurance) by any other existing insurance, guarantee or warranty.
  11. Routine adjustment and/or replacement necessitated through Wear and Tear, frost damage or normal deterioration.
  12. Damage caused by other Components not listed as being insured .
  13. Liquid Petroleum Gas installations. Any failure directly attributable to an installation carried out subsequent to delivery from the manufacturer of the Insured Vehicle.
  14. Claims arising after a period of 60 consecutive days during which the Vehicle is outside the United Kingdom but within Western Europe.
  15. The failure of components due to lack of routine or regular maintenance.
  16. Any customer excess as detailed in Your Application Form / Schedule.
   

Cancellation
   
  1. You may cancel this Insurance within 14 days of the Issue Date and obtain a full refund by contacting Our customer services department. If We have made a claim payment to You or on Your behalf during this time You will have to return the money to Us. After 14 days You may cancel Your Insurance but no refund of premium is available and any outstanding premium instalments must be paid to Us in full.
  2. We may cancel Your Insurance by writing to You and giving You 14 days notice. We will write to Your last known address. If We cancel Your Insurance We will refund to You the unused part of Your premium, calculated pro-rata. An administration charge may be applied.
    Caring for customers
   


If You have a problem

Our aim is to provide the highest level of service to You at all times in dealing with all aspects of Your Insurance. If You feel We have not achieved Our aim, please inform Us. Your feedback enables Us to monitor and improve the service We provide.

In the first instance, please contact Our Claims Manager, or Customer Services Manager either by telephone on 08454 747407, or by e-mail to customerservices@AAwarranty.co.uk. Alternatively write to them at AA Warranty, 1 Waterside Court, Bold Street, Sheffield S9 2LR.

Please ensure You quote Your Insurance number in all correspondence and enclose any evidence or documentation You wish Us to consider in reviewing Your complaint.

We will do Our best to resolve Your complaint quickly and with the least inconvenience to You, ideally within 5 working days. We will keep You informed of the progress of Your complaint if We require time to investigate.

On receiving Our answer You may, if You are not satisfied, appeal in writing to The Underwriting Director, Motorway Direct, 1 Waterside Court, Bold Street, Sheffield S9 2LR. Please make sure any new evidence or information is enclosed.

We expect complaints to be quickly and satisfactorily resolved at this level, however You can take the matter further by writing to The Claims Manager, AmTrust International Underwriters Limited. 123 Lower Baggot Street, Dublin 2, Ireland, who will arrange an investigation into the matter on behalf of the Executive Directors.

If You have still not received a satisfactory response, or Your complaint has not been resolved within eight weeks of Our receiving it, You may refer Your case to the Financial Ombudsman Service, set up by the Financial Services Authority to review unresolved Complaints. They can be reached at: The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR. Telephone 0207 964 1000, e-mail: enquiries@financial-ombudsman.org.uk
     
Important notice:
Please note that an Insurance Summary does not contain the full terms and conditions of the Insurance product. Full terms and conditions can be found in the Insurance document.
 
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